I'd like to thank Gene Roque at Pacific Manufactured Homes for going above & beyond while helping my mother & I locate & purchase a home for my mom. A heart breaking tale of situations resulted in the foreclosure of her home, only 3 months of burying her husband of 44 years. Nearly 4 years later, she was ready to purchase something small & manageable. This is when we met Gene.
Gene tended to our needs carefully, he supported our wishes, he gracefully listened to our stories. He coordinated tours of homes, application processes with park managers & meetings filled with painless paperwork signing, which were all comfortable to our daily schedules. He sacrificed time with his family to walk us through things. He understood how fresh our pain of losses still were and he remained patient & kind every step of the way. His positive attitude offered us the encouragement we needed & his promise to deliver the perfect home for her was fulfilled.
Gene, I cannot thank you enough for all that you did for us. You made yourself available to use morning, noon & night. This is obviously not only a 9-5 job for you. The support & guidance you gave us was proof that you take pride in your mission of helping families find suitable homes in safe communities, under managements you trust. Your integrity is outstanding & your support has been incredible. Thank you for the personalized care you provide to your customers during times that can be frightening, confusing & overwhelming. With you on our team, advocating for us, we felt protected from those stresses. From the bottom of my heart, I thank you!